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Skol Service Stories


Have you witnessed a SKOL Service Team Member going above and beyond? Please click here to share your story!

Stories about our great team members!

"I attended the Vikings/Packers game at U.S. Bank Stadium. My family has had Vikings season tickets for over 25 years and make it to most home games. During the game, I ran down to the concessions to grab some food and a drink. On my way back up to my section, I took the stairs and clumsily tripped, dropping all of my concession food I had just paid for. The usher, Richard J., saw this and ran over to me. He helped me up and went with me back to the concession stand to make sure I got my items replaced. While I know ushers are there to help fans at games, I believe Mr. Johnson has a huge heart and truly cared for my well-being. It certainly made my game day (along with beating Green Bay)!"

 – Eric H.

 "I just wanted to thank Tom Rooney who conducted the tour that my mom and I had the privilege of going on! My mom is 89 years young and she and I made the 330 mile trip to Minnesota to specifically see the Vikings' new stadium! Tom was so nice and gracious in helping us obtain a wheelchair so we could save her from having to walk so far. He was so knowledgeable and personal and a joy to listen to. This was an experience that we both will forever cherish. Thank you again to everyone who made this day so special!"

- Jim and Vlasta B.

"My husband, Chris, and I attended the Coldplay concert at U.S. Bank Stadium on Saturday August 12th. We left before the concert ended, and on the way to the car, Chris noticed his wallet was missing. As we returned to the stadium, knowing we would not be able to go back in ourselves, we met one of your employees, Ronald. Ronald went back to our seats himself and found the wallet. We are so grateful and wanted to pass on our praises. As a customer service professional, this is something that warms my heart. Please know you have an exceptional person on your staff."

- Leslie P.

"One of your team members, Diane, was able to take us up to the 5th floor by elevator. Once we got to the 5th floor Diane assisted us in finding our seats, but our seats were in Row 21. I hadn't been in the stadium before so I did not know how the rows were numbered and I am not able to climb 21 stairs. Diane came to our rescue again and found us seats at the rail at the bottom of our section. Thanks to Diane what could have been a stressful situation became an enjoyable evening."

– Lisa O.