How To Use Vikings Digital Ticketing For The 2018 Season

My Vikings Account is your personal dashboard for tickets. On this website you can manage your tickets: transfer, sell, or donate to charity. Use the Vikings App for entry to U.S. Bank Stadium. Make sure to select “View Barcode” on your ticket(s) and parking before you arrive downtown.

VIKINGS APP INSTRUCTIONS

How do I access my ticket(s) on the App?

Step 1: Open the Vikings App and navigate to the Tickets tab

Step 2: Sign in using your email and password for My Vikings Account

Step 3: Select the event that you will be attending and click View Barcode to load your ticket(s) ahead of time to scan for entry

*Do not transfer tickets to yourself in order to access tickets via the app, simply log into your existing account and the tickets will populate automatically.

How do I transfer my ticket(s) on the App?

• Step 1: Open the Vikings App and navigate to the Tickets tab

• Step 2: Sign in using your email and password for My Vikings Account

• Step 3: Scroll down and select the game you wish to transfer

• Step 4: Click the purple Send button and select the seats you wish to transfer

• Step 5: Send your ticket(s) via email, text or other application. When you text or email the transfer link also type in for your recipient, "Download & log-in the Vikings app after you accept the tickets."

How do I accept a transfer on the app?

• Step 1: Click the link you received

• Step 2: Sign in using your email and password for My Vikings Account

• Step 3: Click the blue Claim button to accept the tickets

How do I sell my ticket(s) on the app?

• Step 1: Open the Vikings App and navigate to the Tickets tab

• Step 2: Sign in using your email and password for My Vikings Account

• Step 3: Select the game you wish to sell

• Step 4: Click the purple Sell button and select the seats you wish to sell

DESKTOP INSTRUCTIONS

How do I access my ticket(s)?

• Step 1: Click here and sign in using your email and password for My Vikings Account

• Step 2: Access tickets the following ways:

1. Select Tickets in the navigation

2. Or click the ticket artwork for the event you want to manage

3. Or select Manage Tickets

*Starting in 2018, there is no printing of PDF tickets.

How do I transfer my ticket(s)?

There is no need to transfer your tickets to yourself. If your tickets are in your My Vikings Account on your desktop computer, they are also in your account on the Vikings app and are ready for game entry.

• Step 1: Click here and sign in with your email and password for My Vikings Account

• Step 2: Access tickets the following ways:

1. Select Tickets in the navigation

2. Or click the ticket artwork for the event you want to manage

3. Or select Manage Tickets

• Step 3: Select the game to transfer

• Step 4: Click the blue Send button

• Step 5: Select the seat(s) to transfer and click Send

• Step 6: Enter required recipient details and click Send. Where it says Optional Message type in for your recipient, "Download & log-in the Vikings app after you accept the tickets."

• Step 7: Read confirmation message and click Done

IMPORTANT: To cancel a transfer, click Edit/Manage on the tickets that were transferred. Click Reclaim to cancel transfer.

How do I accept a transfer?

• Step 1: Click the transfer link

• Step 2: Sign in with your email and password for My Vikings Account or create an account

• Step 3: Click the blue Claim button to accept the ticket offer

How do I sell my ticket(s)?

• Step 1: Click here and sign in with your email and password for My Vikings Account

• Step 2: Access tickets the following ways:

1. Select Tickets in the navigation

2. Or click the ticket artwork for the event you want to manage

3. Or select Manage Tickets

• Step 3: Select the game to sell

• Step 4: Click the blue Sell button

• Step 5: Select the seat(s) and click Continue

• Step 6: Set your ticket price

• Step 7: Choose the "Account Deposit" type

• Step 8: Update your "Seller Profile" and click Continue

• Step 9: Click Confirm to sell your ticket(s)

How do I donate my ticket(s)?

• Step 1: Click here and sign in using your email and password for My Vikings Account

• Step 2: Access tickets the following ways:

1. Select Tickets in the navigation

2. Or click the ticket artwork for the event you want to manage

3. Or select Manage Tickets

• Step 3: Select the game you wish to donate

• Step 4: Click the blue ellipsis in the top right corner for a dropdown menu 

• Step 5: Select Donate in the dropdown menu

• Step 6: Select the seat(s) you wish to donate

• Step 7: Select the Charity, click continue and confirm your donation

TROUBLESHOOTING

Having issues logging in your My Vikings account or your Vikings account via the Vikings app?

• On a desktop computer, exit out of everything and clear your browsing history.

• On a desktop computer, are you using the Google Chrome web browser?

• Do you have a My Vikings account? This is different from a generic Ticketmaster account.

• On a smart phone, log-out of the Vikings app and turn your phone off & back on.

• On a smart phone, are you selecting the Vikings option on top (not Ticketmaster) when you first log-in?

• On a smart phone, is your Vikings app updated? You may need to delete and re-install the app.

• If you clicked on “accept tickets” in the transfer email and get an expired message, you’ve likely already claimed the tickets and can now log-in into your same account on the Vikings app.

• If you sent an email and the recipient doesn’t receive it, you likely mistyped their email address and need to re-claim and re-send the transfer offer.

• When creating your My Vikings account, did you spell your own email address correctly?

Purple People

Purple People

If you have any issues on gameday find the Purple People, in the purple and white striped jackets, and they will be happy to help you.

Important Tips for the Vikings App

• Join the free stadium Wi-Fi named: #USBANKSTADIUM

• Access your ticket(s) in the App and verify the QR code(s) are visible

• Add tickets to your Apple or Android Wallet

• Have your phone out as you are approach the PORT (ticket scanner)

• Turn your screen brightness up all the way

• Swipe right to access and scan more tickets

HOW TO PRINT YOUR SEASON TICKET INVOICE

• Step 1: Log into My Vikings Account with your email and password. Click Forgot Password, if necessary.

• Step 2: On the right side, select the invoice you want to print or view.

• Step 3: Once you see the invoice details/summary, click the blue “Print” button to download a PDF of the invoice and print it. Click the blue “Email” button to immediately send an email invoice confirmation to the email address listed on the My Vikings Account.

HOW TO MAKE A PAYMENT

• Step 1: Log in to My Vikings Account with your email and password.

• Step 2: Click on 2018 Season Ticket Invoice located on the right side of the web page listed under View Invoices.

• Step 3: Review your seat location and amount due, then select the blue "continue" button.

• Step 4: To pay in full, select Pay in Full and press the "continue" button. 

    To pay half now, click Select a Payment Plan, then click the drop down arrow and select "18 Season Ticket Payment Plan". Please allow the "continue" button to load and click it once it turns blue.

• Step 5: Click Add a Credit or Debit Card to enter the card information and click the "continue" button. 

• Step 6: Provide your billing address, accept the terms & conditions and click the "confirm" button. 

    If you selected the "18 Season Ticket Payment Plan", half of the invoice total is charged now and the final half is automatically processed May 1 on the same credit card.