How To Use Vikings Digital Tickets For The 2019 Season

Learn about Vikings Digital Ticketing for the 2019 season.

My Vikings Account is your personal dashboard for tickets. On this website you can manage your tickets: transfer, sell, or donate to charity. Use the Vikings App for entry to U.S. Bank Stadium. Make sure to select “View Barcode” on your ticket(s) and parking before you arrive downtown. Screen shots are prohibited and will not scan.

VIKINGS APP INSTRUCTIONS

Accessing Your Secure Digital Tickets

Step 1

Step 1

Use the Vikings App to navigate to the My Tickets page. Then log into your My Vikings Account.

Step 2

Step 2

Select the Vikings game or event you’d like to manage.

Step 3

Step 3

View ticket barcode before arriving to the event. Swipe left to view more than one ticket.

Pro Tip: Be sure you have a full battery charge before heading to the event.

Transfer Your Tickets

Step 1

Step 1

Select the event you’d like to manage under My Tickets, and click Transfer.

Step 2

Step 2

Tap the seats you’d like to send and click Transfer.

Step 3

Step 3

Enter your recipient’s information and click Transfer to finalize.

When transferring tickets, you will receive two (2) emails from Ticketmaster: one confirming your ticket(s) have been sent and another when your recipient accepts the tickets you sent.

Your recipient will also receive an email from Ticketmaster prompting them to accept your tickets.

Once the ticket transfer has been accepted, the tickets in your account are no longer valid and you will not be able to get into the event with those tickets. You may not cancel the transfer if the tickets have been accepted.

Accept Your Ticket Transfer

Step 1

Step 1

Click on the link you received via text or email.

Step 2

Step 2

Sign in to your My Vikings Account to accept your tickets.

Step 3

Step 3

Select Accept, then view tickets before heading to the Vikings game or event.

Please Note: You must login with the same account your tickets were emailed to. 

If you need to create an account use the same email address you received your tickets at.

Cancel Ticket Transfer

Step 1

Step 1

Select the event you’d like to manage and click Cancel Transfer.

Step 2

Step 2

Review the transfer you’d like to cancel and select Yes.

Please Note: You may not cancel the transfer if the tickets have been accepted.

Sell Your Tickets

Step 1

Step 1

Login to your account and click on the game or event to find your tickets.

Step 2

Step 2

Click Sell, select the tickets you’d like to list for sale and price your tickets.

Step 3

Step 3

Select your payout method, review listing and you’re done.

Please Note: Not all tickets are eligible for resale. If they are not, the Sell option will not be shown.

DESKTOP INSTRUCTIONS

How do I access my ticket(s)?

• Step 1: Click here and sign in using your email and password for My Vikings Account

• Step 2: Access tickets the following ways:

1. Select Tickets in the navigation

2. Or click the ticket artwork for the event you want to manage

3. Or select Manage Tickets

There is no printing of PDF tickets.

How do I transfer my ticket(s)?

There is no need to transfer your tickets to yourself. If your tickets are in your My Vikings Account on your desktop computer, they are also in your account on the Vikings app and are ready for game entry.

• Step 1: Click here and sign in with your email and password for My Vikings Account

• Step 2: Access tickets the following ways:

1. Select Tickets in the navigation

2. Or click the ticket artwork for the event you want to manage

3. Or select Manage Tickets

• Step 3: Select the game to transfer

• Step 4: Click the blue Send button

• Step 5: Select the seat(s) to transfer and click Send

• Step 6: Enter required recipient details and click Send. Where it says Optional Message type in for your recipient, "Download & log-in the Vikings app after you accept the tickets."

• Step 7: Read confirmation message and click Done

IMPORTANT: To cancel a transfer, click Edit/Manage on the tickets that were transferred. Click Reclaim to cancel transfer.

How do I accept a transfer?

• Step 1: Click the transfer link

• Step 2: Sign in with your email and password for My Vikings Account or create an account

• Step 3: Click the blue Claim button to accept the ticket offer

How do I sell my ticket(s)?

• Step 1: Click here and sign in with your email and password for My Vikings Account

• Step 2: Access tickets the following ways:

1. Select Tickets in the navigation

2. Or click the ticket artwork for the event you want to manage

3. Or select Manage Tickets

• Step 3: Select the game to sell

• Step 4: Click the blue Sell button

• Step 5: Select the seat(s) and click Continue

• Step 6: Set your ticket price

• Step 7: Choose the "Account Deposit" type

• Step 8: Update your "Seller Profile" and click Continue

• Step 9: Click Confirm to sell your ticket(s)

How do I donate my ticket(s)?

• Step 1: Click here and sign in using your email and password for My Vikings Account

• Step 2: Access tickets the following ways:

1. Select Tickets in the navigation

2. Or click the ticket artwork for the event you want to manage

3. Or select Manage Tickets

• Step 3: Select the game you wish to donate

• Step 4: Click the blue ellipsis in the top right corner for a dropdown menu 

• Step 5: Select Donate in the dropdown menu

• Step 6: Select the seat(s) you wish to donate

• Step 7: Select the Charity, click continue and confirm your donation

TROUBLESHOOTING

Having issues logging in your My Vikings account or your Vikings account via the Vikings app?

• On a desktop computer, exit out of everything and clear your browsing history.

• On a desktop computer, are you using the Google Chrome web browser?

• Do you have a My Vikings account? This is different from a generic Ticketmaster account.

• On a smart phone, log-out of the Vikings app and turn your phone off & back on.

• On a smart phone, are you selecting the Vikings option on top (not Ticketmaster) when you first log-in?

• On a smart phone, is your Vikings app updated? You may need to delete and re-install the app.

• If you clicked on “accept tickets” in the transfer email and get an expired message, you’ve likely already claimed the tickets and can now log-in into your same account on the Vikings app.

• If you sent an email and the recipient doesn’t receive it, you likely mistyped their email address and need to re-claim and re-send the transfer offer.

• When creating your My Vikings account, did you spell your own email address correctly?

Purple People

Purple People

If you have any issues on gameday find the Purple People, in the purple and white striped jackets, and they will be happy to help you.

Important Tips for the Vikings App

• Join the free stadium Wi-Fi named: #USBANKSTADIUM

• Access your ticket(s) in the App and verify the QR code(s) are visible

• Add tickets to your Apple or Android Wallet

• Have your phone out as you are approach the PORT (ticket scanner)

• Turn your screen brightness up all the way

• Swipe right to access and scan more tickets

• Screen shots of tickets will not scan and there is no printing of tickets

HOW TO PRINT YOUR SEASON TICKET INVOICE

• Step 1: Log into My Vikings Account with your email and password. Click Forgot Password, if necessary.

• Step 2: On the right side, select the invoice you want to print or view.

• Step 3: Once you see the invoice details/summary, click the blue “Print” button to download a PDF of the invoice and print it. Click the blue “Email” button to immediately send an email invoice confirmation to the email address listed on the My Vikings Account.

HOW TO MAKE A PAYMENT

• Step 1: Log in to My Vikings Account with your email and password.

• Step 2: Click on 2019 Season Ticket Invoice located on the right side of the web page listed under View Invoices.

• Step 3: Review your seat location and amount due, then select the blue "continue" button.

• Step 4: To pay in full, select Pay in Full and press the "continue" button.

  • To pay half now, click Select a Payment Plan, then click the drop down arrow and select "19 Season Ticket Payment Plan". Please allow the "continue" button to load and click it once it turns blue.

• Step 5: Click Add a Credit or Debit Card to enter the card information and click the "continue" button.

• Step 6: Provide your billing address, accept the terms & conditions and click the "confirm" button.

  • If you selected the "19 Season Ticket Payment Plan", half of the invoice total is charged now and the final half is automatically processed May 1 on the same credit card.